bdaji's Privacy Policy

Information Collection Methods

bdaji collects your information in various ways. The purpose of collecting this information is to provide you with the best service and to ensure the security of our platform. We collect only the information that is necessary to provide our services.

1.1 Information You Provide

Information you directly provide to us includes:

• Name, email address, mobile number, and date of birth
• Password and login details provided during account registration
• Documents required for identity verification (National ID / Passport)
• Financial transaction details — bKash, Nagad, Rocket, Upay or bank account information
• Messages and information you provide when contacting our support team

1.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device information (browser, operating system)
• Information collected through cookies and similar tracking technologies
• Logs of your activity on the website — page visits, clicks, session duration
• Transaction history and gaming activity information

Purposes of Data Use

bdaji uses your information for the following purposes. Each purpose is specific and consistent with our relationship with you:

2.1 Account and Service Management

• Creating, verifying, and keeping your account active
• Processing financial transactions such as deposits and withdrawals
• Providing customer support and resolving issues
• Personalizing your platform experience according to your preferences

2.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Complying with applicable laws, regulations, and regulatory requirements
• Carrying out Know Your Customer (KYC) and Anti-Money Laundering (AML) processes
• Account protection and prevention of unauthorized access

2.3 Responsible Gaming

We analyze your gaming activity data to identify potentially problematic behavior and, where necessary, provide responsible gaming support.

Information Disclosure and Third Parties

bdaji does not sell or rent your information to any third party. However, in certain circumstances we may share your information with the following parties:

3.1 Service Providers

Only necessary information is shared with our payment processors (bKash, Nagad, Rocket, Upay and banking partners), technology providers, and teams that assist in operations. All such parties are contractually bound to comply with our privacy standards.

3.2 Legal Obligations

We may be required to disclose information under a court order, direction from a government authority, or applicable law. In such cases we will disclose only as much information as is legally required.

3.3 Business Transfers

In the event of any business merger, acquisition, or restructuring, your information may be included as a transferable asset. However, in such circumstances we will notify you in advance.

Data Protection and Security

bdaji adopts industry-standard security measures to protect your information. Our security infrastructure is regularly reviewed and updated.

4.1 Technical Safeguards

• SSL Encryption: All data transmitted on our website is encrypted using SSL/TLS technology
• Data Encryption: Stored sensitive information (passwords, financial data) is protected with advanced encryption algorithms
• Firewall and Access Controls: Multiple layers of security measures are in place to prevent unauthorized access
• Regular Security Audits: Our systems undergo regular security reviews

4.2 Data Retention Period

We retain your information for as long as necessary to meet legal requirements and business purposes. Even after an account is closed, certain information may be retained for a specified period in accordance with applicable law.

Cookie Policy and Tracking

bdaji uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functionality of our website — maintaining login sessions and ensuring security
• Functional Cookies: Used to remember your preferences and settings
• Analytical Cookies: Used to understand website visit patterns, which helps improve our services

5.2 Cookie Control

You can manage cookies through your browser settings. However, disabling certain cookies may limit some functionality of our website.

Your Rights

You have certain important rights regarding your personal information. bdaji respects these rights and commits to responding as quickly as possible.

6.1 Data Access and Correction

You can view the information held in your account at any time and correct it if needed. Contact our support team to correct inaccurate or incomplete information.

6.2 Request for Data Deletion

In certain circumstances you may request that your information be deleted. However, it may be necessary to retain some information due to legal obligations or the need to resolve an ongoing dispute.

6.3 Objection to Data Processing

You have the right to object to the use of your information for specific purposes. In such cases we will consider your request, but some processing may need to continue for applicable legal reasons.

6.4 Marketing Communications

You may opt out of promotional communications at any time. Submit this request to our support team by email.

Protection of Minors

bdaji is a platform for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

If we learn that information from a minor has been collected, we will immediately delete that information and close the associated account. If you have any suspicion about such a matter, please notify us immediately.

International Data Transfers

Due to the nature of our services, your information may be stored or processed on servers or systems located outside Bangladesh. For such transfers we ensure that the information remains under appropriate protection measures.

When sharing information with third parties we ensure that they follow privacy standards equivalent to ours and are bound by the necessary contractual obligations.

Changes to the Policy

bdaji may update this privacy policy from time to time. For any significant changes we will send a notice to your registered email address or clearly announce it on our website.

Continued use of our platform after any changes will be taken as your acceptance of the updated policy terms. Please visit this page regularly.

This policy should be read together with the Terms and Conditions.